Ion™ 16 Two-Stage Heat Pump

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Now you can get high-efficiency comfort from one powerful unit with our electric heat pump that gets up to a 17.5 SEER cooling rating. It delivers reliable heating and cooling using a two-stage scroll compressor that operates mostly in a quieter, more efficient low stage. Combine it with a compatible gas furnace and thermostat for greater dual fuel heating energy and cost savings in colder climates. You can also enjoy the convenience of remote access and the assurance of best levels of performance and comfort management when you pair it with a complete communicating system, including the energy-smart Ion System Control with Wi-Fi® capability.

Features & Benefits

  • Quiet performance (as low as 68 decibels)*
  • Two-stage compressor for improved temperature and summer humidity control
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Wi-Fi® enabled remote access with the Ion™ System Control1
  • 10-Year No Hassle Replacement™ Limited Warranty±
  • 10-Year Parts Limited Warranty


  • High-efficiency two-stage scroll compressor
  • Single-speed fan motor
  • Advanced electronic control quietly switches between heating, cooling and defrost modes
  • System protecting highand low-pressure switches and filter drier
  • Durable, protective tight wire grille panels allow easy coil cleaning; corner posts for extra strength and style
  • High-gloss, baked-on powder coat finish over galvanized steel
  • Sound-reducing features: soft-mounted compressor, high performance acoustic-absorbing compressor blanket, and Quiet Shift defrost
  • Compatible control: Ion System Control installed as part of a complete communicating system for full function and efficiency capability, Wi-Fi® remote access convenience, and intelligent diagnostics
  • Non-ozone depleting R-410A refrigerant
  • Cooling capacity: 2–5 tons

Product details

Efficiency RatingEfficiency Ratinghelp_outline
Up to 17.5 SEER cooling / 13.5 EER cooling
Sound levelSound levelhelp_outline
As low as 68 decibels
Communicating CapabilityCommunicating Capability
Wi-Fi® enabled remote access with the Ion™ System Control
No Hassle Replacement<sup>TM</sup> Limited WarrantyNo Hassle ReplacementTM Limited Warrantyhelp_outline
10-Year No Hassle Replacement™ Limited Warranty+
Parts WarrantyParts Warranty
10-Year Parts Limited Warranty±
Energy Star<sup>®</sup> QualifiedEnergy Star® Qualifiedhelp_outline
U.S. Environmental Protection Agency voluntary program that helps protect climate through energy efficiency
Fan MotorFan Motor
Single-speed fan motor
Two-stage compressor for improved temperature and summer humidity control
Cooling capacityCooling capacity
2-5 tons
Non-ozone depleting R-410A